Privacy Policy

Affordable Care Solutions values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access our Services. By using our Services, you consent to the practices described in this Privacy Policy.

1. Information Collection

We collect the following types of information:

a. Information You Provide Voluntarily

Personal Information: Name, email address, phone number, mailing address, and any details provided when signing up, requesting support, or filling out forms.

Account & Payment Information: If applicable, we may collect billing details when you subscribe to our services.

b. Information Collected Automatically

Log Data: When you visit our website, our servers may log your IP address, browser type, device information, and browsing activity.

Cookies & Tracking Technologies: We use cookies, web beacons, and analytics tools to enhance your experience and gather usage insights.

c. Third-Party Information

We may collect data from trusted partners like Health Sherpa, CRM systems, ad platforms (e.g., TikTok, Google), and integrated third-party tools to provide seamless service.

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide, maintain, and improve our services, including customer support and personalized user experience.

Marketing & Communication: To send you updates, promotions, and important account-related messages. You may opt out at any time.

Security & Fraud Prevention: To monitor and prevent unauthorized access, fraudulent activities, and policy violations.

Compliance & Legal Requirements: To comply with applicable laws, regulations, and lawful government requests.

We DO NOT sell or rent your personal information to third parties.

3. Data Sharing & Third-Party Integrations

We may share your information with:

Service Providers & Partners: Including CRM platforms, email providers, and business partners (e.g., Health Sherpa).

Legal & Compliance Authorities: When required by law, legal processes, or to protect the rights of Affordable Care Solutions.

Business Transfers: If Affordable Care Solutions is involved in a merger, acquisition, or sale, your data may be transferred to the new entity.

All third-party services we integrate with must adhere to strict data protection and security standards.

4. Data Security & Protection

We may share your information with:

Encryption of sensitive data

Access Controls & Authentication for authorized personnel only

Regular Security Audits & Monitoring for vulnerabilities

Despite our efforts, no system is 100% secure. You are responsible for protecting your login credentials and notifying us of any unauthorized access.

5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Personalized Experience: Remembering preferences and settings.

Analytics & Performance Tracking: Understanding user behavior and website improvements.

Marketing & Advertising: Delivering relevant ads and measuring campaign performance.

You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

6. Your Rights & Choices

Depending on your location, you have the right to:

Access & Review your personal information

Request Corrections or Deletion of inaccurate data

Opt-Out of Marketing Communications

Restrict or Object to Data Processing in certain cases

Request Data Portability where applicable

To exercise your rights, contact us at [email protected].

7. Compliance with U.S. & Texas Privacy Laws

Affordable Care Solutions complies with Texas privacy laws, the U.S. Privacy Act, CCPA (California Consumer Privacy Act), and other applicable regulations.

Texas Residents: You have the right to request how your data is used and shared under state law.

California Residents (CCPA): If you reside in California, you have the right to request access to your data and opt out of data sharing with third parties.

8. Children’s Privacy (COPPA Compliance)

Our services are not intended for children under 13 years old. We do not knowingly collect personal data from children. If you believe a child has provided information, contact us for removal.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated date. Continued use of our Services means acceptance of these updates.